OGE'S COVID-19
RETAIL GUIDELINES

In accordance with local guidance, we are no longer requiring individuals to wear a face mask while shopping.


In-Person Retail Policies & Guidelines

Store Layout and Occupancy Policies

  • Our aisles have been reconfigured and marked to allow for one-way traffic.
  • Hand sanitizer stations are set up throughout the store, including at each entrance to the building, near the entrances to departments, and at the registers.
  • Our checkout queue has been marked to help customers maintain a distance of 6 feet from one another.
  • Plexiglass sneeze guards have been installed in front of each register in use at checkout. Further, we are encouraging customers to use the touchless payment options we have available at this time.

OGE Mask Policy

  • In accordance with local guidance, we are no longer requiring individuals to wear a face mask while shopping.

Fitting Room Policies

Our fitting rooms are open! To help keep you safe while you try on clothes, we've put the following policies and procedures in place:

  • All customers must use the provided hand sanitizer before entering a fitting room.
  • Only 5 items may be brought into a fitting room at one time.

As part of these safety precautions, we have also upgraded our HVAC system above the fitting rooms to substantially improve their air circulation and ventilation.

Dog Policy

  • Customer dogs will be allowed in the building provided they are (as always) leashed and well-behaved.

Gear Rentals

  • Gear Rentals are back! With our service techs adding a thorough disinfecting to each rental's post-return routine, we're confident in the safety of our gear.

Events

  • We've been working hard to put on fun and safe events for our community to enjoy! Check out our events page for details about what we've got on-deck.

Same-Day Curbside Pickup

If you’re feeling uncomfortable about coming into the shop, we can still help you get the gear you need, fast! With same-day curbside pickup, our floor staff is ready and waiting to take your order by phone so you can get on with getting outside.

HOW IT WORKS:

First, Call in Your Order

We’re taking orders for same-day curbside pickup from 10:00AM - 5:00PM*, 7 days a week. Just pre-shop our website** to pick out what you want, then call us at 888-547-4327 to place your order. Our staff will take your payment info over the phone.

* Please note that orders placed after 3:00PM will need to be picked up the following day.
** When you’re picking out your gear online, make note of the name, color, size, and stock number of the item(s) you want to buy so our staff can find it for you.

We are unfortunately unable to fulfill same-day curbside pickup orders on consignment items.

Then, Pick up your order

Our staff will contact you by phone once your items are ready for (contactless) pickup. Once you arrive at OGE, simply give us a call and we will bring your order outside to you. We can also place your items directly in your vehicle’s trunk upon request.

Payment Details

We are currently accepting credit card payments only. All same-day curbside pickup orders must be placed over the phone with one of our staff members—we aren't able to process orders made via voicemail or online for same-day curbside pickup.