Service & Repair
At Outdoor Gear Exchange, our comprehensive tech room is staffed by a friendly team of experts capable of repairing and tuning just about every type of outdoor gear. We offer quick turnaround on the shop services you need to keep your gear performing at its best, including tuning and repair services for skis, snowboards, and bikes, custom ski boot fitting services, and tent and backpack repair.
Bike Shop
The OGE bike shop is fully equipped with the best tools available and operated by highly experienced mechanics willing to go the extra mile to ensure your bike is riding better than ever. In addition to our bike tune packages, we also offer a comprehensive selection of à la carte bike shop services, including everything from full Fox shock services and dropper post overhauls to ultrasonic drivetrain cleaning. Whether you've got a flat tire or need a custom bike built from the ground up, we've got your back!
Bike Tuning
| Service | Price | Description |
|---|---|---|
| Standard Bike Tune | $80 | Includes wheel true, shifting adjustment, bearing adjustment, frame cleaning and polishing, and chain lubrication. We will also check the torque specs on all the bolts/fasteners and perform a "safety shakedown." |
| Full Bike Tune | $180 | Includes all the services of the Standard Bike Tune, plus a cable/housing overhaul (parts included) and ultrasonic drivetrain cleaning. |
| Premier MTB Tune | $295 | Includes all the services of the Full Bike Tune, a tire sealant refresh, plus two basic hydraulic services (Brake Bleed Front and Rear, Air Can Service, or Fork Oil Change). |
| Premier Road Tune | $250 | Includes all the services of the Full Bike Tune, plus a full re-grease: Hubs, bottom bracket, headset, seat post, and quick releases/thru axles. |
| Platinum MTB Tune | $400 | Includes all the services of the Premier Bike Tune, plus front and rear brake bleeds, air can service, fork oil change, linkage overhaul, and tubeless refresh. |
| Bike Shower | $15 | Gentle cleaning for your bike. |
| Safety / Serviceability Shakedown | $35 | Includes frame cleaning, minor drivetrain cleaning and lubrication, a bolt torque check, and a service assessment report. |
Suspension and Hydraulic Services
| Service | Price | Description |
|---|---|---|
| Basic Fork Service (50 Hour Service) | $50 | Bath Oil Change |
|
Standard Fork Service (100 Hour Service) |
$75 + Cost of parts | Bath Oil Change, Air Spring Service, and Wiper Seal Install |
|
Full Fork Service (150 Hour Service) |
$150 + Cost of parts | Bath Oil Change, Wiper Seals, Air Spring Clean/Grease, and Damper Oil Service |
|
Premier Fork Service (200 Hour Service) |
$175 + Cost of parts | Bath Oil Change, Wiper Seals, Air Spring Rebuild, Damper Overhaul |
| Fork Install | $40 | Cut Steerer/Set Nut |
| Slider Bushing Install (Add-on) | $45 |
| Service | Price | Description |
|---|---|---|
|
Basic Shock Service (50 Hour Service) |
$50 | Air Can Service |
|
Standard Shock Service (100 Hour Service) |
$75 + Cost of parts | Air Can Service and Seal Install |
|
Full Shock Service (150 Hour Service) |
$150 + Cost of parts | Air Can Service, Damper Service: New Damper Fluid, Nitrogen Charge |
|
Premier Shock Service (200 Hour Service) |
$175 + Cost of parts | Air Can Service, Damper Overhaul, Eyelet Rebuild, Nitrogen Charge |
| Eyelet Bushing Install | $15 + Cost of parts |
| Service | Price |
|---|---|
| Reverb Rebuild | $80 + Cost of parts |
| Transfer Rebuild | $100 + Cost of parts |
| Dropper Post Cartridge Service | $40 + Cost of parts |
| Service | Price |
|---|---|
|
Linkage Overhaul (Basic to Complex) |
$120 - $150 + Cost of parts |
Drivetrain, Brake and Cockpit Service
| Service | Price |
|---|---|
| Shifting Adjustment | $15 |
| Derailleur Hanger Alignment | $20 |
|
Shift Cable Install (+ Parts) |
$20 |
|
Shift Cable/Housing Install (+ Parts) |
$25 |
|
Complex Cable/Housing Install (+ Parts) |
$30 |
|
Shift Cable (Part) |
$4 |
|
Shift Cable Housing per foot (Part) |
$3 |
| Chain Install | $12 |
| Cassette Install | $15 |
| Freewheel Install | $15 |
| Derailleur Install | $25 |
| Derailleur Hanger Install | $25 |
| Shifter Install | $25 |
| Crank Install | $20 |
| Chainring Install | $20 |
| Freehub Body Install | $25 |
|
Ultrasonic Cleaning (Chain/Cassette/CR) |
$60 |
| Service | Price |
|---|---|
| Brake Adjustment | $15 |
| Brake Pad Install and Adjust | $20 |
|
Brake Cable Install (+ Parts) |
$20 |
|
Brake Cable/Housing Install (+ Parts) |
$25 |
|
Internal Cable Install (+ Parts) |
$25 |
|
Brake Cable Road (Part) |
$4 |
|
Brake Cable Mountain (Part) |
$4 |
|
Brake Cable Housing per foot (Part) |
$3 |
|
Compressionless Brake Cable Housing per foot (Part) |
$4 |
| Brake Bleed | $40/ea. |
|
Brakeset Install (Mechanical) |
$30 |
| Brakeset Install (Hydraulic) | $45 |
| Cross Lever Install | $40 |
| Disc Rotor Install | $10 |
| Disc Rotor True | $12 |
| Service | Price |
|---|---|
|
Handlebar Wrap (+ Cost of tape) |
$20 |
| Stem Install | $15 |
| Handlebar Install | $20 |
| Saddle Install | $6 |
| Seatpost Install | $5 |
| Dropper Post Install | $40 |
| Pedal Install | $5 |
Wheel and Bearing Service
| Service | Price |
|---|---|
|
Flat Tire Repair (+ Cost of tube) |
$15 |
| Tire Install | $15 |
| Cloth Rim Strip (Part) | $5 |
| Rubber Rim Strip (Part) | $2 |
|
Tubeless Conversion (Tubeless-ready Only) |
$35 |
| CushCore Install | $40 |
| Wheel True (Lateral) | $20 |
| Wheel True (Radial) | $30 |
| Wheel True (Dish and Tension) | $60 |
|
Spoke Replacement (+ Wheel true) |
$20 |
| Wheel Build (+ Parts) | $100 |
|
Straight Gauge Spokes (Part) |
$1.50/each |
| Double-Butted Spokes (Part) | $1.75/each |
| Service | Price |
|---|---|
| Bottom Bracket Install | $30 |
| Bottom Bracket Adjustment | $20 |
| Bottom Bracket Service | $30 |
| Headset Adjustment | $15 |
|
Headset Service (adjustment and grease) |
$25 |
| Crown Race Install | $15 |
| Headset Install | $35 |
| Hub Adjustment | $20 |
|
Hub Service (adjustment and grease) |
$25 |
|
Hub Overhaul (service and new BBs) |
$40 |
Bike Building, Shipping, and Installation
| Service | Price |
|---|---|
| Bike Build from Box | $100 |
| Bike Disassembly and Packaging | $100 |
| Bottom Bracket Shell Tapping | $45 |
| Bottom Bracket Shell Facing | $45 |
| Headtube Facing | $45 |
| Helicoil Crank | $45 |
| Service | Price |
|---|---|
| Fender Install (Set) | $25 |
| Rack Install | $20 |
| Computer Install | $10 |
| Kickstand Install | $15 |
*We offer 10% off of labor/installation of any parts or accessories purchased from us.
| Bike Value | Shipping Cost |
|---|---|
| $0 – $500 | $200 |
| $501 – $1500 | $225 |
| $1501 – $3000 | $250 |
| $3001 – $5000 | $275 |
| $5000+ | $300 |
Gear Repair
We are proud to offer general gear repair services to help keep perfectly good gear in use and out of the landfill. We are able to offer basic backpacking/hiking tent repair including tent pole repair and replacement, zipper repair (please note that we cannot do full replacement for tent zippers), sewing jobs of technical fabrics, ski boot repair, and snowshoe repair. All tent repairs will be assessed on a case-by-case basis to determine whether it is in the range of work capable by our techs. Similarly, backpack repairs include basic sewing jobs and zipper repairs also assessed on a case-by-case basis.
Gear Repair Services
| Service | Price |
|---|---|
| Basic Sewing Repair | $15 – $20 |
| Complex Sewing Repair | $20 – $30 |
|
Basic Slider Repair (Includes slider) |
$15 |
|
Complex Slider Repair (Includes slider) |
$25 + |
| Service | Price |
|---|---|
| Restring Tent Pole Bungee | $15 |
|
Replace Tent Pole Segments (+ Cost of segments) |
$20 |
| Replacement Aluminum Tent Pole Segments (Part) | $6 |
| Replacement Fiberglass Tent Pole Segments (Part) | $4 |
| Service | Price |
|---|---|
|
Basic Buckle Repair (+ Cost of parts) |
$15 |
|
Complex Buckle Repair (+ Cost of parts) |
$25 |
| Install Boot Sole Blocks | $10 |
| Service | Price |
|---|---|
| Rivet Repair | $15 for one, $10 for each additional |
|
Replace Heel Strap (+ Cost of strap) |
$25 |
Ski Service
Our ski tech services encompass everything from basic edge sharpening all the way down to stone ground base treatment and beyond. Certified to mount, tune and repair alpine/alpine touring, telemark, nordic, and snowboard/splitboard setups, our experienced techs will have you back cruising the slopes or touring through the backcountry in no time.
Ski and Snowboard Tuning
| Service | Price | Description |
|---|---|---|
| Basic Tune | $50 | Edge sharpening and buff wax |
| Standard Ski / Snowboard Tune | $70 | Belt grind, stone ground structure, edge sharpening and polish, buff wax |
| Full Ski / Snowboard Tune | $90 | Belt grind, stone ground structure, minor base repair, edge sharpening and polish, buff wax |
| Premier Ski / Snowboard Tune | $140 | Belt grind, stone ground structure, minor base repair, hand cut bevel and polish, ski sauna |
| Standard Splitboard Tune | $100 | Belt grind, stone ground structure, edge sharpening and polish, buff wax |
| Full Splitboard Tune | $120 | Belt grind, stone ground structure, minor base repair, edge sharpening and polish, buff wax |
| Premier Splitboard Tune | $155 | Belt grind, stone ground structure, minor base repair, hand cut edge bevel and polish, ski sauna |
| XCD Ski Tune | $60 | Base grind, edge sharpening, buff wax |
| Kids' Ski Tune (Under 130cm) | $60 | Base grind, edge sharpening, buff wax |
| New Ski Prep | $55 ($40 w/ purchase of skis) | Stone ground structure, hand-polished factory bevel, saturated hot wax |
| Service | Price | Description |
|---|---|---|
| Climbing Skin Trimming | $40 ($25 w/ purchase of ski package) | Climbing skin trimming to fit your skis |
| Edge Sharpening | $35 | Standalone edge sharpening |
| Buff Wax | $20 | Standalone buff wax treatment |
| Saturated Hot Wax | $30 | Standalone saturated hot wax treatment |
| Ski Sauna Hot Wax | $45 | Standalone saturated hot wax with hotbox treatment |
| Ski Scrape | $15 | Base scraping to remove old wax |
| Hot Wax Upgrade | $20 | Upgrades any tune to include saturated hot wax |
| Phantom Base Treatment | $175 | DPS PHANTOM Base Treatment (Includes materials) |
| Phantom Base Treatment Upgrade | $150 | Upgrades any tune to include DPS's PHANTOM Base Treatment (Upgrade not available for basic tunes) |
Ski and Snowboard Repair
| Service | Price | Description |
|---|---|---|
| Base Patch | $50 minimum plus price of Full Tune | Base patching, stone ground structure, P-Tex repair, edge sharpening and polish, buff wax |
| Edge Repair / Replacement | $50 minimum plus price of Full Tune | Edge repair or replacement, stone ground structure, P-Tex repair, edge sharpening and polish, buff wax |
| Epoxy Work | $30 minimum | For deeper holes, gouges, and base delamination |
Binding Mounting and Service
| Binding Type | Price | With 1 item | With 2 items | With 3 items |
|---|---|---|---|---|
| AT / Alpine (Mount and binding release test) | $75 | $60 | $45 | $30 |
| Telemark (Mount and tension adjustment) | $65 | $50 | $35 | $20 |
| Nordic (Balance point mounting) | $40 | $30 | $20 | $10 |
| Snowboard | $35 | $20 | $5 |
| Price | With 1 item | With 2 items | With 3 items |
|---|---|---|---|
| $40 | $35 | $30 | $10 |
| Service | Price | Description |
|---|---|---|
| Binding Removal | $10 | Old binding removal and hole plugging |
| Remount Drilled Skis | $20 | Mounting previously-mounted skis |
| Binding Freedom Insert Installation | $15 / Hole ($10 / Hole with purchase of 2+ items) | Includes inserts and mounting hardware |
| Heli Coil Insert Installation | $10 / Hole | Includes inserts and mounting hardware |
| Custom Mounting | $150 | Custom mounting location for bindings |
Custom Bootfitting
Our team of bootfitters will work with you to expertly customize your new ski boots to your feet using a variety of grinding, punching, stretching, and volume-tweaking techniques. We are also equipped and certified to fit and install custom insoles from Masterfit™ to make your boots feel like they were made just for you. To schedule a bootfitting appointment, email us at bootfit@gearx.com .
Bootfitting Services
| Service | Price |
|---|---|
| Boot Labor | $100 / hour (billed in 15-minute increments) |
| Service | Price |
|---|---|
| Ski Boot Shell Stretch | $30 (per boot) |
| Custom Shell Mold | $45 |
| Service | Price with purchase of Ski Boots | Price without purchase |
|---|---|---|
| Boot Liner Heat Molding | FREE! | $35 |
| Service | Price |
|---|---|
| Hotronic Install (footbed not included) | $60 (free w/purchase of footbed) |
| Shims | $5 (Pair) |
| Modified Wrap | $6 (Pair) |
| Full Wrap | $7 (Pair) |
| L Pad | $3 (Pair) |
| C Pad | $3 (Pair) |
| Heel Lift | $5 (Pair) |
| Foam | $10 (Per square inch) |
| Walk Mode Repair | $35 |
| Boa Repair | $25 (Per square inch) |
| Service | Price |
|---|---|
| MasterFit Instaprint LV | $149.95 |
| MasterFit IP Snow | $174.95 |
| Boot Doc | $137.95 |
Bootfitting Policies
- We accept walk-in customers for bootfitting, but with limited seating capacity in our bootfitting area we strongly recommend emailing bootfit@gearx.com to make an appointment for any custom boot work.
- Please be aware that there may be a wait to work with one of our bootfitters. If we are at maximum capacity, walk-in customers will be put on a waitlist and called when a spot becomes available.
What to Bring For Your Bootfitting:
- A pair of your ski socks.
- Any aftermarket footbeds that you plan to use.
Car Rack Installs
Whether you've purchased all, part, or none of your new car rack setup from us, our trained staff will be happy to install it for you! Rack installations must be scheduled ahead of time; please call us to set up an appointment . Same-day installations for customers purchasing car rack setups from us are dependent on current staff on-hand and are not guaranteed.
Car Rack Installation
| Service | Price | If Purchased at OGE |
|---|---|---|
| Rack Install on Naked or Fixed Point Roof | $60 | FREE! |
| Rack Install on Raised Rail or Flush Rail Roof | $40 | FREE! |
| Accessory Rack Install (J Cradle, Ski/Snowboard Racks, etc.) | $25 each | FREE! |
| Cargo Box Installation | $25 | FREE! |
| Roof Top Tent Installation | $60 | FREE! |
| Hitch / Trunk Rack Installation | $40 | FREE! |
| Rack Uninstall | $25 |
Important Note About Consigned Car Rack Components:
While the installation of consigned (pre-owned) car racks and components follows the same pricing structure as above, pricing can be subject to change based on their condition — labor costs may need to be added depending on the duration of time spent on installation.
