Career Opportunities

Service Department: Ski/Bike Technician

Outdoor Gear Exchange in Burlington, VT is looking to hire a full-time Ski/Bike Technician to join our Service Team. We are a full-service shop with a focus on high level customer service and quality work. We offer a range of mounting, repair, and tuning services for skis and snowboards with a focus on getting customers in the backcountry. Additionally, we perform a wide range of bicycle repair services from full shock overhauls and custom wheel building, to winter commuter restorations and everything in-between.

The ideal candidate should have 2-3 years of previous shop experience, be familiar with ski/snowboard mounting and tuning, the ability to perform most standard bike repairs, have strong customer service skills, and be able to multitask in a fast-paced work environment. This position may also require time spent on the sales floor.

Outdoor Gear Exchange offers great benefits such as subsidized health insurance, 401k, generous PTO and industry perks. We are a very collaborative work environment that provides great opportunities for growth within the outdoor industry.

If you are interested in applying for this position, please send a cover letter and resume to [email protected]. Please follow up by email only, no phone calls.

Technical Sales: Cycling Focus

Outdoor Gear Exchange is looking to hire a passionate cyclist to join our Technical Sales Team. The ideal candidate can work full-time (40 hours/week), and should have extensive knowledge of a variety of bicycle disciplines including: Mountain biking, gravel riding, bicycle touring, and bikepacking. Candidates should have the desire to share their passion with others and have the necessary knowledge and communication skills to explain the nuances of various bikes, components, and their compatibility to customers.

Summary of Expectations

  • Provide customers with excellent customer service, catering to the customers level of knowledge and expertise
  • Building long lasting relationships with customers and growing the overall cycling community in Vermont
  • Daily merchandising and housekeeping to ensure the department is clean and professional looking
  • In-depth product knowledge including component compatibility, frame geometry, linkage design, accessories, general fitting
  • Strong communication skills and a friendly demeanor
  • Previous Bike Sales experience is a plus

Outdoor Gear Exchange offers great benefits such as subsidized health insurance, 401k, generous PTO and industry perks. We are a very collaborative work environment that provides great opportunities for growth within the outdoor industry.

If you are interested in applying for this position, please send a cover letter and resume to [email protected]. Please follow up by email only, no phone calls.