Service & Repair

Here at Outdoor Gear Exchange, our comprehensive tech room is staffed by a friendly team of experts capable of repairing and tuning just about every type of outdoor gear.

We offer quick turnaround on the shop services you need to keep your gear performing at its best, including tuning and repair services for skis, snowboards, and bikes, custom ski boot fitting services, tent and backpack repair, and canoe, kayak, and stand up paddleboard repair.

Curbside Service and bike sales

To make an appointment for curbside service or to buy a new bike, call our friendly tech team at 802-861-7533 or shoot them an email at [email protected]. Thanks for choosing OGE as your local bike and ski shop!

The details

  • We strongly encourage customers to contact our service department ahead of time and make an appointment for bike service and sales. Ski service is done on a first-come, first-serve basis.
  • Our appointment hours are from 10AM - 5PM, 7 days a week.
  • We can accommodate walk-in bike sales, but are limited to 1 test ride per staff member, so customers may need to wait for staff members to become available.
  • Many of our bike brands are now for sale on our website. Feel free to browse our selection for information about available models and sizing before you call in!
  • We are experiencing longer than usual turnaround times due to the volume of service and reduced staff levels and the precautions we are following to ensure staff and customers are safe. Please be patient with us.

Ski Service

Our ski tech services encompass everything from basic edge sharpening all the way down to stone ground base treatment and beyond.

Certified to mount, tune and repair alpine/alpine touring, telemark, nordic, and snowboard/splitboard setups, our experienced techs will have you back cruising the slopes or ripping through the backcountry in no time.

Ski & Snowboard Tuning
Service Price Description
Basic Tune $35 Edge sharpening and buff wax
Standard Ski / Snowboard Tune $50 Stone ground structure, edge sharpening and polish, buff wax
Full Ski / Snowboard Tune $75 Stone ground structure, minor base repair, edge sharpening and polish, buff wax
Premier Ski / Snowboard Tune $85 Stone ground structure, minor base repair, hand cut bevel and polish, saturated hot wax
Standard Splitboard Tune $65 Stone ground structure, edge sharpening and polish, buff wax
Full Splitboard Tune $80 Stone ground structure, minor base repair, edge sharpening and polish, buff wax
XCD Ski Tune $40 Base grind, edge sharpening, buff wax
Kids' Ski Tune (Under 130cm) $35 Base grind, edge sharpening, buff wax
New Ski Prep $35 no purchase ($20 w/ purchase of skis) Stone ground structure, hand-polished factory bevel, saturated hot wax
Climbing Skin Trimming $30 no purchase ($20 w/ purchase of ski package) Climbing skin trimming to fit your skis
Edge Sharpening $20 Standalone edge sharpening
Buff Wax $15 Standalone buff wax treatment
Saturated Hot Wax $25 Standalone saturated hot wax treatment
Ski Sauna Hot Wax $35 Standalone saturated hot wax with hotbox treatment
Ski Scrape $10 Base scraping to remove old wax
Hot Wax Upgrade $20 Upgrades any tune to include saturated hot wax
Phantom Base Treatment Upgrade $120 Upgrades any tune to include DPS's PHANTOM Base Treatment (Upgrade not available for basic tunes)

Phantom Base Treatment

DPS's PHANTOM is a permanent, one-time application, waxless base treatment that forever eliminates the need for waxing skis and snowboards.

Learn more about Phantom Base Treatment here.

Service Price
PHANTOM 2.0 Base Treatment $150 (Includes cost of treatment kit)
PHANTOM 2.0 Base Treatment (with purchase of skis) $120 (Includes cost of treatment kit)
PHANTOM 2.0 Base Treatment (with kit purchased elsewhere) $50
Ski & Snowboard Repair
Service Price Description
Base Patch $30 minimum plus price of Full Tune Base patching, stone ground structure, P-Tex repair, edge sharpening and polish, buff wax
Edge Repair / Replacement $45 minimum plus price of Full Tune Edge repair or replacement, stone ground structure, P-Tex repair, edge sharpening and polish, buff wax
Epoxy Work $20 minimum For deeper holes, gouges, and base delamination
Binding Mounting & Service

Binding Mounting

In-store, we charge on a sliding scale based on the number of ski package components purchased (skis, bindings, and boots).

If you purchase skis and bindings online, we will mount them for FREE!

Fill out the Ski Mounting Form

Binding Type Price With 1 item With 2+ items
AT / Alpine
(Mount and binding release test)
$55 $40 FREE!
(Mount and tension adjustment)
$45 $30 FREE!
(Balance point mounting)
$30 $20 FREE!
Snowboard $20 $15 FREE!

Binding Adjustment

Includes forward pressure setting, calibration, and release test.

Price With 1 item With 2+ items
$35 $25 FREE!

Other Binding Services

Service Price Description
Binding Removal $5 Old binding removal and hole plugging
Binding Freedom Insert Installation $8 / hole ($6 / hole with purchase of 2 + items) Includes inserts and mounting hardware
Heli Coil Insert Installation $6 per hole Includes inserts and mounting hardware
Custom Mounting $60 / hour Custom mounting location for binding

Custom Ski Boot Fitting

Our team of boot fitters will work with you to expertly customize your new ski boots to your feet using a variety of grinding, punching, stretching, and volume-tweaking techniques. We are also equipped and certified to fit and install custom insoles from Masterfit™ to make your boots feel like they were made just for you.

Current Boot Fitting Policies

  • We are accepting walk-in customers for boot fitting, but with limited seating capacity in our boot fitting area we strongly recommend making an appointment for any custom boot work.
  • Please be aware that there may be a wait to work with one of our boot fitters. If we are at maximum capacity, walk-in customers will be put on a waitlist and called when a spot becomes available.
  • To make a custom boot fit appointment, call our service department at 802-861-7533.

What to Bring For Your Boot Fitting

  • A pair of your ski socks.
  • Any aftermarket footbeds that you currently use.

1 Year Boot Fit Promise

Our 1 Year Boot Fit Promise is our commitment to make sure your ski boots are the right ones for you and fit as comfortably as possible. It includes complimentary light modification to any non-discounted ski boot over $300 for one (1) season after purchase* and free boot liner heat molding for the lifetime of the boot.

* Light modification is defined as 2-4 shell punches or grinding in a specific area, such as the heel. Complimentary light modification is capped at a total of 2 hours of work, excluding the initial assessment.

Custom Ski Boot Fitting
Service Price Description
Shell Work $60 / hour Covers all shell punches, shell stretching and shell grinding
Boot Fit Aids $5 each, $10 for pair Includes volume shims, foam pads, heel lifts, etc.
Shell Heat Molding $35 Available only for boots with heat-moldable shells (Certain K2, Salomon and Atomic models)
Custom Ski Boot Footbed Service
Service Price Description
Masterfit™ Custom Insoles $149.95 - $174.95 Fitting and installation of customized Masterfit™ insoles by one of our certified techs
Hotronics Heated Insoles $35 (Footbed purchase price not included) Installation of Hotronics heated insoles
Ski Boot Liner Heat Molding

As part of our Boot Fit Promise, boot liner heat molding is FREE with purchase for the lifetime of your boots!

Service Price with purchase of Ski Boots Price without purchase
Boot Liner Heat Molding FREE! $25

Bike Shop

The OGE bike shop is fully equipped with the best tools available and operated by highly experienced mechanics willing to go the extra mile to ensure your bike is riding better than ever.

In addition to our bike tune packages, we also offer a comprehensive selection of a la carte bike shop services, including everything from full Fox shock services and dropper post overhauls to ultrasonic drivetrain cleaning. Whether you've got a flat tire or need a custom bike built from the ground up, we've got your back!

Bike Tune Packages
Service Price Description
Standard Tune $59 Includes wheel true, shifter adjustment, brake adjustment, headset, bottom bracket, and hub bearing adjustment, frame cleaning and polishing, and chain lubrication. We will also check the torque specs on all the bolts/fasteners and perform a "safety shakedown."
Full Tune $119 Includes all the services of the Standard Tune plus ultrasonic drivetrain cleaning and cable/housing overhaul (brakes and shifters.)
Premier MTB Tune $179 Includes all the services of the Full Tune plus two hydraulic services (Brake Bleed, Fork Oil Change, or Air Can Service)
Premier Road Tune $179 Includes all the services of the Full Tune plus a full re-grease (hubs, bottom bracket, headset, seat post, quick releases.)
Bike Shower $10 Gentle cleaning for your bike.
Suspension Service
Service Price
Fork Oil Change (Lower Leg Service) $35
Wiper Seal Install (+ Oil Change/Parts) $10
Air Spring Service (+ Oil Change/Parts) $30 – $60
Damper Service (+ Oil Change/Parts) $30 – $60
Slider Bushing Install (+ Oil Change/Parts) $30
Air Can Service (+ Parts) $45
Rear Shock Overhaul & Nitro (+ Parts) $100
Eyelet Bushing Install (Including Parts) $15
Linkage Service (+ Parts) $60 – $120
Dropper Post Service (+ Parts) $30 – $60
Fork Install (Cut Steerer/Set nut) $30
Drivetrain, Brake & Cockpit Service

Drivetrain Service

Service Price
Shifting Adjustment $10/1, $15/2
Derailleur Hanger Alignment $10
Shift Cable Install (+ Parts) $15/1, $20/2
Shift Cable/Housing Install (+ Parts) $20/1, $30/2
Internal Cable Install (+ Parts) $20/1, $30/2
Shift Cable (Part) $1.20
Shift Cable Housing per foot (Part) $0.80
Chain Install $7
Cassette Install $15
Freewheel Install $13
Derailleur Install $20
Derailleur Hanger Install $15
Shifter Install $20/1, $35/2
Crank Install $15
Chainring Install $15
Freehub Body Install $20
Ultrasonic Cleaning (Chain/Cassette/CR) $50

Brake Service

Service Price
Brake Adjustment $10/1, $15/2
Brake Pad Install & Adjust $15/1, $25/2
Brake Cable Install (+ Parts) $15/1, $20/2
Brake Cable/Housing Install (+ Parts) $20/1, $30/2
Internal Cable Install (+ Parts) $20/1, $30/2
Brake Cable Road (Part) $1.60
Brake Cable Mountain (Part) $1.60
Brake Cable Housing per foot (Part) $0.40
Brake Bleed $25/1, $40/2
Brakeset Install $20/1, $35/2
Cross Lever Install $35
Disc Rotor Install $8
Disc Rotor True $12

Cockpit Service

Service Price
Handlebar Wrap (+ Cost of tape) $10
Stem Install $10
Handlebar Install $20
Saddle Install $6
Seatpost Install $5
Dropper Post Install $30
Pedal Install $5
Wheel & Bearing Service

Wheel Service

Service Price
Flat Tire Repair (+ Cost of Tube) $10/1, $15/2
Tire Install $10/1, $15/2
Cloth Rim Strip (Part) $5
Rubber Rim Strip (Part) $1.50
Tubeless Conversion (Tubeless Ready Only) $25/1, $40/2
Wheel True (Labor Dependent) $15 – $40
Spoke Replacement (+ Wheel True) $15
Wheel Build (+ Parts) $70

Bearing Service

Service Price
Bottom Bracket Install $25
Bottom Bracket Adjustment $15
Bottom Bracket Service $25
Headset Adjustment $10
Headset Service (Adjust + Grease) $20
Crown Race Install $10
Headset Install $30
Hub Adjustment $15
Hub Service (Adjustment + Grease) $20
Hub Overhaul (Service + New BB's) $35
Building, Prep & Installation Service

Bike Building & Shipping

Service Price
Bike Build from Box $60
Bike Pack (+ Cost of Shipping) $50

Frame Prep Service

Service Price
Bottom Bracket Shell Taping $30
Bottom Bracket Shell Facing $30
Headtube Facing $30
Helicoil Crank $30

Accessory Installation

We offer 10% off of labor/installation of any parts or accessories purchased from us.

Service Price
Fender Install (Set) $15 – $25
Rack Install $10 – $20
Computer Install $10 – $20
Kickstand Install $8

Gear Repair

We are proud to offer general gear repair services to help keep perfectly good gear in use and out of the landfill. We are able to offer basic backpacking/hiking tent repair including tent pole repair and replacement, zipper repair (please note that we cannot do full replacement for tent zippers), sewing jobs of technical fabrics, ski boot repair, and snowshoe repair.

All tent repairs will be assessed on a case-by-case basis to determine whether it is in the range of work capable by our techs.

Much like tent repairs, backpack repairs include basic sewing jobs and zipper repair, and are also assessed on a case-by-case basis.

Sewing & Zipper Repair
Service Price
Basic Sewing Repair $15 – $20
Complex Sewing Repair $20 – $30
Basic Slider Repair (Including Slider) $15
Complex Slider Repair (Including Slider) $25 +
Tent Pole Repair
Service Price
Restring Tent Pole Bungee $15
Replace Tent Pole Segments (+ Cost of Segments) $20
Replacement Aluminum Tent Pole Segments (Part) $6
Replacement Fiberglass Tent Pole Segments (Part) $4
Ski Boot & Snowshoe Repair

Ski Boot Repair

Service Price
Basic Buckle Repair (+ Cost of Parts) $15
Complex Buckle Repair (+ Cost of Parts) $25
Install Boot Sole Blocks $10

Snowshoe Repair

Service Price
Rivet Repair $15 for one, $10 for each additional
Replace Heel Strap (+ Cost of Strap) $25

Boat Repair

With 25+ years of experience under his (tool) belt, our boat repair tech is fully capable of tackling any job—big or small. He is well-versed in working with gel coat, fiberglass, kevlar, carbon fiber, and traditional wood.

Our boat repair services include, but are not limited to: woodwork, custom seats, replacement rails, ding repair, skid plate installation, and Royalex cold cracks.

In the words of our tech: "Just ask and we can probably do it."

All boat repair jobs are assessed on an individual basis, meaning the scope of work and price will differ from job to job. Please call 888-547-4327 or come speak with one of our techs in-person to get a quote for your specific needs.

Our Team: