Service & Repair
Here at Outdoor Gear Exchange, our comprehensive tech room is staffed by a friendly team of experts capable of repairing and tuning just about every type of outdoor gear.
We offer quick turnaround on the shop services you need to keep your gear performing at its best, including tuning and repair services for skis, snowboards, and bikes, custom ski boot fitting services, tent and backpack repair, and canoe, kayak, and stand up paddleboard repair.
Curbside Service and bike sales
To make an appointment for curbside service or to buy a new bike, call our friendly tech team at 802-861-7533 or shoot them an email at [email protected]. Thanks for choosing OGE as your local bike and ski shop!
- We strongly encourage customers to contact our service department ahead of time and make an appointment for bike service and sales. Ski service is done on a first-come, first-serve basis.
- Our appointment hours are from 10AM - 5PM, 7 days a week.
- We can accommodate walk-in bike sales, but are limited to 1 test ride per staff member, so customers may need to wait for staff members to become available.
- Many of our bike brands are now for sale on our website. Feel free to browse our selection for information about available models and sizing before you call in!
- We are experiencing longer than usual turnaround times due to the volume of service and reduced staff levels and the precautions we are following to ensure staff and customers are safe. Please be patient with us.
Our ski tech services encompass everything from basic edge sharpening all the way down to stone ground base treatment and beyond.
Certified to mount, tune and repair alpine/alpine touring, telemark, nordic, and snowboard/splitboard setups, our experienced techs will have you back cruising the slopes or ripping through the backcountry in no time.
Ski & Snowboard Tuning
|Basic Tune||$35||Edge sharpening and buff wax|
|Standard Ski / Snowboard Tune||$50||Stone ground structure, edge sharpening and polish, buff wax|
|Full Ski / Snowboard Tune||$75||Stone ground structure, minor base repair, edge sharpening and polish, buff wax|
|Premier Ski / Snowboard Tune||$85||Stone ground structure, minor base repair, hand cut bevel and polish, saturated hot wax|
|Standard Splitboard Tune||$65||Stone ground structure, edge sharpening and polish, buff wax|
|Full Splitboard Tune||$80||Stone ground structure, minor base repair, edge sharpening and polish, buff wax|
|XCD Ski Tune||$40||Base grind, edge sharpening, buff wax|
|Kids' Ski Tune (Under 130cm)||$35||Base grind, edge sharpening, buff wax|
|New Ski Prep||$35 no purchase ($20 w/ purchase of skis)||Stone ground structure, hand-polished factory bevel, saturated hot wax|
|Climbing Skin Trimming||$30 no purchase ($20 w/ purchase of ski package)||Climbing skin trimming to fit your skis|
|Edge Sharpening||$20||Standalone edge sharpening|
|Buff Wax||$15||Standalone buff wax treatment|
|Saturated Hot Wax||$25||Standalone saturated hot wax treatment|
|Ski Sauna Hot Wax||$35||Standalone saturated hot wax with hotbox treatment|
|Ski Scrape||$10||Base scraping to remove old wax|
|Hot Wax Upgrade||$20||Upgrades any tune to include saturated hot wax|
|Phantom Base Treatment Upgrade||$120||Upgrades any tune to include DPS's PHANTOM Base Treatment (Upgrade not available for basic tunes)|
Phantom Base Treatment
DPS's PHANTOM is a permanent, one-time application, waxless base treatment that forever eliminates the need for waxing skis and snowboards.
Learn more about Phantom Base Treatment here.
|PHANTOM 2.0 Base Treatment||$150 (Includes cost of treatment kit)|
|PHANTOM 2.0 Base Treatment (with purchase of skis)||$120 (Includes cost of treatment kit)|
|PHANTOM 2.0 Base Treatment (with kit purchased elsewhere)||$50|
Ski & Snowboard Repair
|Base Patch||$30 minimum plus price of Full Tune||Base patching, stone ground structure, P-Tex repair, edge sharpening and polish, buff wax|
|Edge Repair / Replacement||$45 minimum plus price of Full Tune||Edge repair or replacement, stone ground structure, P-Tex repair, edge sharpening and polish, buff wax|
|Epoxy Work||$20 minimum||For deeper holes, gouges, and base delamination|
Binding Mounting & Service
In-store, we charge on a sliding scale based on the number of ski package components purchased (skis, bindings, and boots).
If you purchase skis and bindings online, we will mount them for FREE!
|Binding Type||Price||With 1 item||With 2+ items|
|AT / Alpine
(Mount and binding release test)
(Mount and tension adjustment)
(Balance point mounting)
Includes forward pressure setting, calibration, and release test.
|Price||With 1 item||With 2+ items|
Other Binding Services
|Binding Removal||$5||Old binding removal and hole plugging|
|Binding Freedom Insert Installation||$8 / hole ($6 / hole with purchase of 2 + items)||Includes inserts and mounting hardware|
|Heli Coil Insert Installation||$6 per hole||Includes inserts and mounting hardware|
|Custom Mounting||$60 / hour||Custom mounting location for binding|
Custom Ski Boot Fitting
Our team of boot fitters will work with you to expertly customize your new ski boots to your feet using a variety of grinding, punching, stretching, and volume-tweaking techniques. We are also equipped and certified to fit and install custom insoles from Masterfit™ to make your boots feel like they were made just for you.
Current Boot Fitting Policies
- We are accepting walk-in customers for boot fitting, but with limited seating capacity in our boot fitting area we strongly recommend making an appointment for any custom boot work.
- Please be aware that there may be a wait to work with one of our boot fitters. If we are at maximum capacity, walk-in customers will be put on a waitlist and called when a spot becomes available.
- To make a custom boot fit appointment, call our service department at 802-861-7533.
What to Bring For Your Boot Fitting
- A pair of your ski socks.
- Any aftermarket footbeds that you currently use.
1 Year Boot Fit Promise
Our 1 Year Boot Fit Promise is our commitment to make sure your ski boots are the right ones for you and fit as comfortably as possible. It includes complimentary light modification to any non-discounted ski boot over $300 for one (1) season after purchase* and free boot liner heat molding for the lifetime of the boot.
* Light modification is defined as 2-4 shell punches or grinding in a specific area, such as the heel. Complimentary light modification is capped at a total of 2 hours of work, excluding the initial assessment.
Custom Ski Boot Fitting
|Shell Work||$60 / hour||Covers all shell punches, shell stretching and shell grinding|
|Boot Fit Aids||$5 each, $10 for pair||Includes volume shims, foam pads, heel lifts, etc.|
|Shell Heat Molding||$35||Available only for boots with heat-moldable shells (Certain K2, Salomon and Atomic models)|
Custom Ski Boot Footbed Service
|Masterfit™ Custom Insoles||$149.95||Fitting and installation of customized Masterfit™ insoles by one of our certified techs|
|Hotronics Heated Insoles||$35 (Footbed purchase price not included)||Installation of Hotronics heated insoles|
Ski Boot Liner Heat Molding
As part of our Boot Fit Promise, boot liner heat molding is FREE with purchase for the lifetime of your boots!
|Service||Price with purchase of Ski Boots||Price without purchase|
|Boot Liner Heat Molding||FREE!||$25|
The OGE bike shop is fully equipped with the best tools available and operated by highly experienced mechanics willing to go the extra mile to ensure your bike is riding better than ever.
In addition to our bike tune packages, we also offer a comprehensive selection of a la carte bike shop services, including everything from full Fox shock services and dropper post overhauls to ultrasonic drivetrain cleaning. Whether you've got a flat tire or need a custom bike built from the ground up, we've got your back!
Bike Tune Packages
|Standard Tune||$59||Includes wheel true, shifter adjustment, brake adjustment, headset, bottom bracket, and hub bearing adjustment, frame cleaning and polishing, and chain lubrication. We will also check the torque specs on all the bolts/fasteners and perform a "safety shakedown."|
|Full Tune||$119||Includes all the services of the Standard Tune plus ultrasonic drivetrain cleaning and cable/housing overhaul (brakes and shifters.)|
|Premier MTB Tune||$179||Includes all the services of the Full Tune plus two hydraulic services (Brake Bleed, Fork Oil Change, or Air Can Service)|
|Premier Road Tune||$179||Includes all the services of the Full Tune plus a full re-grease (hubs, bottom bracket, headset, seat post, quick releases.)|
|Bike Shower||$10||Gentle cleaning for your bike.|
|Fork Oil Change (Lower Leg Service)||$35|
|Wiper Seal Install (+ Oil Change/Parts)||$10|
|Air Spring Service (+ Oil Change/Parts)||$30 – $60|
|Damper Service (+ Oil Change/Parts)||$30 – $60|
|Slider Bushing Install (+ Oil Change/Parts)||$30|
|Air Can Service (+ Parts)||$45|
|Rear Shock Overhaul & Nitro (+ Parts)||$100|
|Eyelet Bushing Install (Including Parts)||$15|
|Linkage Service (+ Parts)||$60 – $120|
|Dropper Post Service (+ Parts)||$30 – $60|
|Fork Install (Cut Steerer/Set nut)||$30|
Drivetrain, Brake & Cockpit Service
|Shifting Adjustment||$10/1, $15/2|
|Derailleur Hanger Alignment||$10|
|Shift Cable Install (+ Parts)||$15/1, $20/2|
|Shift Cable/Housing Install (+ Parts)||$20/1, $30/2|
|Internal Cable Install (+ Parts)||$20/1, $30/2|
|Shift Cable (Part)||$1.20|
|Shift Cable Housing per foot (Part)||$0.80|
|Derailleur Hanger Install||$15|
|Shifter Install||$20/1, $35/2|
|Freehub Body Install||$20|
|Ultrasonic Cleaning (Chain/Cassette/CR)||$50|
|Brake Adjustment||$10/1, $15/2|
|Brake Pad Install & Adjust||$15/1, $25/2|
|Brake Cable Install (+ Parts)||$15/1, $20/2|
|Brake Cable/Housing Install (+ Parts)||$20/1, $30/2|
|Internal Cable Install (+ Parts)||$20/1, $30/2|
|Brake Cable Road (Part)||$1.60|
|Brake Cable Mountain (Part)||$1.60|
|Brake Cable Housing per foot (Part)||$0.40|
|Brake Bleed||$25/1, $40/2|
|Brakeset Install||$20/1, $35/2|
|Cross Lever Install||$35|
|Disc Rotor Install||$8|
|Disc Rotor True||$12|
|Handlebar Wrap (+ Cost of tape)||$10|
|Dropper Post Install||$30|
Wheel & Bearing Service
|Flat Tire Repair (+ Cost of Tube)||$10/1, $15/2|
|Tire Install||$10/1, $15/2|
|Cloth Rim Strip (Part)||$5|
|Rubber Rim Strip (Part)||$1.50|
|Tubeless Conversion (Tubeless Ready Only)||$25/1, $40/2|
|Wheel True (Labor Dependent)||$15 – $40|
|Spoke Replacement (+ Wheel True)||$15|
|Wheel Build (+ Parts)||$70|
|Bottom Bracket Install||$25|
|Bottom Bracket Adjustment||$15|
|Bottom Bracket Service||$25|
|Headset Service (Adjust + Grease)||$20|
|Crown Race Install||$10|
|Hub Service (Adjustment + Grease)||$20|
|Hub Overhaul (Service + New BB's)||$35|
Building, Prep & Installation Service
Bike Building & Shipping
|Bike Build from Box||$60|
|Bike Pack (+ Cost of Shipping)||$50|
Frame Prep Service
|Bottom Bracket Shell Taping||$30|
|Bottom Bracket Shell Facing||$30|
We offer 10% off of labor/installation of any parts or accessories purchased from us.
|Fender Install (Set)||$15 – $25|
|Rack Install||$10 – $20|
|Computer Install||$10 – $20|
We are proud to offer general gear repair services to help keep perfectly good gear in use and out of the landfill. We are able to offer basic backpacking/hiking tent repair including tent pole repair and replacement, zipper repair (please note that we cannot do full replacement for tent zippers), sewing jobs of technical fabrics, ski boot repair, and snowshoe repair.All tent repairs will be assessed on a case-by-case basis to determine whether it is in the range of work capable by our techs.
Much like tent repairs, backpack repairs include basic sewing jobs and zipper repair, and are also assessed on a case-by-case basis.
Sewing & Zipper Repair
|Basic Sewing Repair||$15 – $20|
|Complex Sewing Repair||$20 – $30|
|Basic Slider Repair (Including Slider)||$15|
|Complex Slider Repair (Including Slider)||$25 +|
Tent Pole Repair
|Restring Tent Pole Bungee||$15|
|Replace Tent Pole Segments (+ Cost of Segments)||$20|
|Replacement Aluminum Tent Pole Segments (Part)||$6|
|Replacement Fiberglass Tent Pole Segments (Part)||$4|
Ski Boot & Snowshoe Repair
Ski Boot Repair
|Basic Buckle Repair (+ Cost of Parts)||$15|
|Complex Buckle Repair (+ Cost of Parts)||$25|
|Install Boot Sole Blocks||$10|
|Rivet Repair||$15 for one, $10 for each additional|
|Replace Heel Strap (+ Cost of Strap)||$25|
With 25+ years of experience under his (tool) belt, our boat repair tech is fully capable of tackling any job—big or small. He is well-versed in working with gel coat, fiberglass, kevlar, carbon fiber, and traditional wood.
Our boat repair services include, but are not limited to: woodwork, custom seats, replacement rails, ding repair, skid plate installation, and Royalex cold cracks.
In the words of our tech: "Just ask and we can probably do it."
All boat repair jobs are assessed on an individual basis, meaning the scope of work and price will differ from job to job. Please call 888-547-4327 or come speak with one of our techs in-person to get a quote for your specific needs.